Accessibility Statement for Four Seasons Services
Scope This accessibility statement applies to the entire Four Seasons Services website, hosted on the Wix platform, which provides information and booking services for our pressure washing and cleaning business in Maryland. Commitment to Accessibility Four Seasons Services is committed to ensuring digital accessibility for all users, including individuals with disabilities. We strive to provide an inclusive online experience that enables everyone to access our services, such as house washing, roof cleaning, window cleaning (exterior and interior), screen cleaning, gutter cleaning, concrete cleaning, and deck/fence cleaning. Our goal is to make our website a welcoming space for all, reflecting our dedication to customer satisfaction and inclusivity. Accessibility Standards We aim to align with the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, which are internationally recognized standards for web accessibility. These guidelines ensure that our website is perceivable, operable, understandable, and robust for users with various disabilities, including visual, auditory, motor, and cognitive impairments. Accessibility Features To enhance accessibility, we have implemented the following features on our website:
Descriptive Alternative Text: Images include alt text to provide context for screen reader users, ensuring they can understand visual content.
Keyboard Navigation: The website supports navigation without a mouse, allowing users with motor impairments to access all interactive elements.
Adjustable Text Sizes: Users can resize text using browser settings without breaking the site’s layout, aiding those with visual impairments.
Sufficient Color Contrast: We aim for adequate contrast ratios (e.g., 4.5:1 for text) to improve readability for users with low vision.
Structured Headings and ARIA Landmarks: Proper HTML heading structures and Accessible Rich Internet Applications (ARIA) landmarks facilitate navigation for assistive technology users.
Our website leverages Wix’s built-in accessibility tools, including the Accessibility Wizard, which scans for issues like missing alt text or low contrast and provides actionable solutions. We regularly use this tool to maintain and improve our site’s accessibility. Known Limitations While we strive to meet WCAG 2.1 Level AA standards, some areas of our website may not be fully compliant due to the dynamic nature of web content or limitations in third-party integrations. For example, certain interactive elements or newly added content may require further optimization. We are actively working to address these issues and appreciate your patience as we continue to enhance our site’s accessibility. Feedback and Assistance We value your input to help us improve our website’s accessibility. If you encounter any barriers or have suggestions for enhancement, please contact us at [insert email] or [insert phone number]. We aim to respond to accessibility-related inquiries within 48 hours and prioritize resolving reported issues. For users requiring assistance, such as accessing content in alternative formats or navigating the site with assistive technologies, please reach out to us at [insert email] or [insert phone number]. We are here to support you. Technical Prerequisites Our website is designed to be compatible with modern web browsers, including Google Chrome, Mozilla Firefox, Safari, and Microsoft Edge. For the best experience, we recommend using the latest versions of these browsers. Some accessibility features may not function optimally in older browsers. Testing Environments We test our website’s accessibility using Wix’s Accessibility Wizard, manual checks, and compatibility testing with common assistive technologies, such as screen readers (e.g., JAWS, NVDA) and keyboard-only navigation. These efforts help ensure compliance with WCAG 2.1 Level AA standards, though we acknowledge that testing may not cover all possible user scenarios. Applicable Laws and Policies Four Seasons Services aims to comply with the Americans with Disabilities Act (ADA), which encourages businesses to make their websites accessible to individuals with disabilities. While Maryland does not mandate specific web accessibility laws for private businesses, we follow best practices to align with federal guidelines and avoid potential ADA-related claims. We also consider the Web Content Accessibility Guidelines (WCAG) 2.1 as a benchmark for our accessibility efforts. Ongoing Efforts We are dedicated to continuous improvement in web accessibility through:Regular Audits: Quarterly reviews using Wix’s Accessibility Wizard and manual checks to identify and fix issues.
Content Updates: Ensuring new content (e.g., images, blog posts) includes accessibility features like alt text and proper headings.
User Feedback Integration: Prioritizing and addressing accessibility issues reported by users.
Staff Training: Educating our team on accessibility best practices to maintain compliance.
Contact Information For accessibility-related questions, concerns, or assistance, please contact us at [insert email] or [insert phone number]. We are committed to making our website accessible to all and value your partnership in this effort. Last Updated This accessibility statement was last updated on 5-1-2025.